5 Tools: Waterfall, Agile, Six Sigma, Scrum and Lean…
Mastering a diverse mix of scalable project methodologies, ACS leads successful Operations, PMOs & Transformation Programs for industries such as Retirement & Financial Services, Cable & Internet, Consulting, Pharmaceutical and Food Services.
- Functional Domains
- Supply Chain
- Credit & Collections
- Vendor Management
- Document Management
- End-to-End Workflows
- RFPs (SaaS & BPO)
- Client Onboarding
- Sales & New Business
- Inventory Management
- Program Sponsors
- Internal Audit
This 5-Tool offering is coupled with my talent for gathering and synthesizing volumes of complex business information to develop insights that reveal paths to success.
With my partners, I structure and contextualize these opportunities for Customer and C-Suite Leadership as well as for cross-functional leaders and frontline personnel.
Above all, I engage my stakeholders and understand their perspectives. I integrate their wealth of experience and insights to create uniquely sustainable results.
- Optimized Workflows via Lean
- Saved $600K Operating Expenses
- Eliminated 50K Hours Process Waste
- Improved Customer Sat. by 35%
- Eliminated Bad A/R Debt
- Profitable Account Management
- Increased Revenue 12% to 24%
- Increased Profit Margin 5% to 25%
- Added $9M in New Business Contracts
- Reduced TCO by $4M
- Finance Transformation via Agile
- Reduced Postal Costs by $2M
- Achieved 100% Billing Accuracy
- Eliminated 20K hrs. of Labor Waste
- Improved Labor Productivity by $2.2M